privacy policy

Privacy policy

I. PURPOSE OF INFORMATION COLLECTION

Kim x KIM understands the importance of respecting and protecting the personal information ("Information") of visitors to the kimkim.vn website. This Privacy Policy provides an overview of the purpose of information collection, the scope and methods of information collection, the use of information, the entities that may access it, the storage period of information, links and third-party products on the website, information security commitments, user rights and responsibilities, and contact information as outlined in this Policy. This Policy applies when users access the kimkim.vn website, which means that users agree to the terms set forth in this Policy (including any additions or modifications made at any given time). Depending on the actual security needs, Kim x KIM may adjust this Policy; therefore, when accessing the website, users should regularly check the Policy for the latest updates.

II. SCOPE OF INFORMATION USE

Kim x KIM collects user information primarily to serve the following purposes:

1. Maintaining contact with users, and addressing user inquiries related to Kim x KIM's services. 
2. Sending greetings and thank-you notes. 
3. Notifying users of promotional information, advertisements, or direct marketing purposes. 
4. Evaluating and analyzing the market, customers, and Kim x KIM's services.
5. Kim x KIM may collect information to improve the quality of its services, such as: a. Identifying website visitors. b. Analyzing and optimizing Kim x KIM's websites. 6. Other content that Kim x KIM is allowed to use Information for in accordance with legal regulations.

III. SCOPE OF INFORMATION

1. The information that Kim x KIM will collect from users includes:

a) Full name. 
b) Phone number. 
c) Email. 
d) Address. 

2. For specific collection purposes, Kim x KIM may request additional information from users to ensure their use or to facilitate clear, convenient communication between Kim x KIM and the users.

3. Regarding the scope of information collection mentioned in this Policy, users have the option to provide or decline to provide information to Kim x KIM. IV. Information Storage Period User's personal data will be stored until there is a request for cancellation from the customer. In all cases, members' personal information will be kept confidential on kimkim.vn's servers.

  • Address of the unit collecting and managing personal information:
  • Address: 98CD Le Lai, Ben Thanh, District 1
  • Phone: 028 2215 5555
  • Email: kimkim@gmail.com V. Means and Tools for Users to Access and Edit Their Personal Data
  • Users have the right to independently check, update, and adjust their personal information by logging into their account and editing their personal information or requesting the website administrator to do so.
  • Users have the right to file complaints about the disclosure of personal information to third parties with the kimkim.vn website administration. Upon receiving these feedbacks, the website administration must verify the information, be responsible for explaining the reasons, and guide users on restoring and securing their information.

VI. Commitment to Customer Information Security

  • Personal information of members on the kimkim.vn website is committed to absolute confidentiality in accordance with the personal information protection policy of noithatwin.vn. The collection and use of information from each member will only be done with the consent of the user, except as otherwise provided by law.
  • Do not use, transfer, provide, or disclose to any third party the personal information of members without the consent of the member.
  • In the event that the server storing personal information is hacked, leading to the loss of personal data, the website administrator is responsible for promptly notifying the competent authorities to investigate and handle the situation and informing members of the incident. 

VII. Procedures for Handling Complaints Related to Customer Personal Information 

  • Members on the website have the right to file complaints about issues related to personal information on the Kim x KIM page to the website administration through: 
    + Phone:
    + Or email: kimkim@gmail.com
  • Upon receiving the complaint information, the website administration is immediately responsible for checking the user's complaint status, the cause, and finding ways to remedy it. If necessary, support services from network security companies may be used.
  • The website administrator is responsible for responding to the results of handling complaints within 30 days from the date of receiving the complaint.
  • In the event that the results of handling complaints show that the website administrator is at fault, the website administrator must compensate the complainant for the actual damages arising from the violation of commitments regarding the security of customer personal information.
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